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Attention: AOL e-mail users

Discussion in 'Site Announcements' started by Turbo, Jun 10, 2016.

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  1. Turbo

    Turbo Does not really look like Johnny Carson Staff Member Site Owner Multiple Units! Customer

    If you use AOL e-mail, please read and follow this guide!

    AOL (along with several other email providers) use aggressive anti-spam tools to help protect you. Unfortunately, some of the "rules" that these tools use quite often treat most forum-generated emails as junk.

    In order to ensure that you receive the e-mail alerts from the forum for things like replies to threads you are watching, conversation messages (PMs), mentions, and especially the initial account confirmation email, I strongly suggest that you add the forum URL to your Safe Senders list. Here is a step-by-step guide:

    1) Log into your e-mail account online

    2) If you have already registered, you might see the Confirmation e-mail in the Spam folder. Even if you don't, follow all these steps! There is a reason!

    Click on the Spam folder

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    3) Check the box for the message from the forum, then click the Not Spam button. This will move the message to your Inbox.

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    4) Go to your Inbox, and check the box for the message again. In the window below the message list, click on the Sender email name and select Add Contact.

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    5) Enter a name for the contact, and leave the email address alone. Click the Add Contact button.

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    That's it! All messages from the site will now go directly to your inbox!

    It's important to note that only marking a message that is in the Junk folder as "not junk" does not automatically "whitelist" anything, or add the address to your contacts - thus, it does not guarantee that future messages from the forum will not be treated as junk. You have to do both steps.

    Tip: Do this for other forums you are registered on! Unfortunately, you have to add each individual e-mail address - you can't create a filter that directs all email from a domain to your Inbox with AOL

    **Note**
    If you add this for turbosaquatics, specifically the support email address, make sure that you enter the full email address - Also make sure you didn't leave off either "s"!!

    Thanks!
    Bud (Turbo)
     

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