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Attention: AOL e-mail users

Discussion in 'Site Announcements' started by Turbo, Jun 10, 2016.

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  1. Turbo

    Turbo Does not really look like Johnny Carson Staff Member Site Owner Multiple Units! Customer

    If you use AOL e-mail, please read and follow this guide!

    AOL (along with several other email providers) use aggressive anti-spam tools to help protect you. Unfortunately, some of the "rules" that these tools use quite often treat most forum-generated emails as junk.

    In order to ensure that you receive the e-mail alerts from the forum for things like replies to threads you are watching, conversation messages (PMs), mentions, and especially the initial account confirmation email, I strongly suggest that you add the forum URL to your Safe Senders list. Here is a step-by-step guide:

    1) Log into your e-mail account online

    2) If you have already registered, you might see the Confirmation e-mail in the Spam folder. Even if you don't, follow all these steps! There is a reason!

    Click on the Spam folder


    3) Check the box for the message from the forum, then click the Not Spam button. This will move the message to your Inbox.


    4) Go to your Inbox, and check the box for the message again. In the window below the message list, click on the Sender email name and select Add Contact.


    5) Enter a name for the contact, and leave the email address alone. Click the Add Contact button.


    That's it! All messages from the site will now go directly to your inbox!

    It's important to note that only marking a message that is in the Junk folder as "not junk" does not automatically "whitelist" anything, or add the address to your contacts - thus, it does not guarantee that future messages from the forum will not be treated as junk. You have to do both steps.

    Tip: Do this for other forums you are registered on! Unfortunately, you have to add each individual e-mail address - you can't create a filter that directs all email from a domain to your Inbox with AOL

    If you add this for turbosaquatics, specifically the support email address, make sure that you enter the full email address - Also make sure you didn't leave off either "s"!!

    Bud (Turbo)

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